Life and careers at GuavaPay
We are a dynamic international team of innovators dedicated to revolutionising payment solutions. Explore our open positions and discover where you fit in our rapidly expanding company.
We are a dynamic international team of innovators dedicated to revolutionising payment solutions. Explore our open positions and discover where you fit in our rapidly expanding company.
Guavapay is home to highly skilled people who have joined forces to create a new world of payments. From engineers to web developers, sales executives to marketing specialists, we are a diverse team of friendly experts who welcome all new members.
Guavapay is proud of its approach to diversity and inclusion, which includes functioning as a meritocracy. If you work hard and commit to our values, you can be sure your career will develop accordingly.
5 open positions
We’re looking for a creative and enthusiastic Video Content Creator to join our Social Media team in London. You’ll be the mastermind behind vertical video content for TikTok, Instagram Reels, and YouTube Shorts — translating complex financial topics into relatable, entertaining videos that grow our brand and engage our audience.
Lead the creation of short-form vertical video content for TikTok, Instagram, and YouTube Shorts
Own the end-to-end content process — from ideation and scripting to shooting, editing, and publishing
Produce a high volume of engaging, platform-native videos weekly
Experiment with trends, audio, and creative storytelling formats
Create various content styles: explainers, trending formats, UGC, behind-the-scenes, vox pops
Collaborate with the Social Media team to align with campaigns and content strategy
Monitor social media trends, algorithm updates, and best practices
Ensure content is aligned with Guavapay’s brand tone and visual identity
Track video performance and contribute to data-driven content improvements
3+ years of professional content creation experience or 5+ years as an independent creator with a strong portfolio
Proven track record of creating viral or highly engaging content
Deep understanding of TikTok, Instagram Reels, and YouTube Shorts
Proficiency in editing tools like CapCut, mobile apps, and Adobe Suite (e.g. Premiere Pro, After Effects)
Strong storytelling skills and creative thinking
Comfortable being on camera when needed
Team player with excellent communication and collaboration skills
Analytical mindset with a passion for testing and optimizing content
Bonus: Experience with Figma, basic animation, or scripting tools
Full-time
London, United Kingdom
Role Overview:
We are seeking a Communication Specialist to develop, implement, and oversee internal and external communication strategies that enhance brand awareness, ensure message consistency, and engage key stakeholders. The ideal candidate has strong writing, editing, and storytelling skills, along with experience in media relations, content creation, and corporate communication.
● Content Development: Create, edit, and manage high-quality content for press releases, newsletters, social media, blog posts, reports, and internal communications.
● Media Relations: Build and maintain relationships with journalists, bloggers, and media outlets; pitch stories and manage press inquiries.
● Social Media Management: Manage day-to-day social media posts with high quality content including videos. Develop and execute social media strategies to enhance brand visibility and audience engagement.
● Internal Communication: Ensure effective communication across departments, including crafting internal newsletters, employee announcements, and company updates.
● Public Relations: Assist in communication planning and reputation management including crisis communication
● Event Coordination: Support corporate events, conferences, and public appearances by preparing materials and coordinating media coverage.
● Market Research & Reporting: Monitor communication performance metrics, gather audience insights, and adjust strategies accordingly.
● Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.
● 2+ years of experience in corporate communications, public relations, or a similar role.
● Excellent written and verbal communication skills.
● Strong understanding of social media platforms and digital marketing strategies.
● Ability to manage multiple projects in a fast-paced environment.
● Proficiency in tools like Microsoft Office, Google Workspace
● Experience with graphic design, video editing, or basic HTML (a plus).
● Proficiency in using and managing latest digital tools to create and execute social media content
● Knowledge of SEO and content marketing best practices.
● Crisis communication experience.
● Strong analytical and problem-solving skills.Full-time
London, United Kingdom
Guavapay is a payment platform that drives payment optimisation and stability. Guavapay’s full-stack payment ecosystem includes a range of financial technology products and solutions. Our flagship product is MyGuava, the “all things payments app”. In addition to MyGuava, we offer a range of other payment services to businesses and individuals, including card processing, cross-border payments / remittance, merchant acquiring, card issuing and e-wallets. Whatever our customers’ needs are, our breakthrough platform can help them integrate, process and transact globally. We aim to take our place on the forefront of payment disruption, bringing innovative solutions for flawless and low cost payments on the market.
Our future plans extend beyond payments and remittance to other fintech areas. Our ambitions are global. Our drive for success is unmatched.
Role Overview:
We are seeking an experienced Senior Social Media Manager to lead our TikTok and YouTube strategy, focusing on high-impact content that resonates with our target audience. The role requires someone who can push the boundaries of creativity while also managing content performance. This person will be responsible for shaping our brand's voice and visual identity on these platforms, driving both organic and paid growth.
Full-time
London, United Kingdom
Full-time
London, United Kingdom
Role overview 👀
As the KYC Analyst, you will be a key member of the KYC team responsible for overseeing all aspects of customer due diligence reviews, and ensuring compliance with Know Your Customer (KYC) protocols. Your expertise in assessing customer profiles, systems and customer risking will play a crucial role in identifying and preventing financial crimes, thereby safeguarding the interests of our customer and Guavapay.
Key Responsibilities 🎯
◦ KYC Onboarding: Perform KYC onboarding reviews for customers seeking various Guavapay products and services, following internal processes to identify and verify new applications, for both individuals and businesses. Additionally, demonstrate knowledge of customer types and suitable due diligence requirements.
◦ Problem Solving: Demonstrate analytical and problem-solving skills, with the ability to make sound decisions based on analysis of customer profiles and potential risk.
◦ Ongoing Monitoring: Perform ongoing monitoring and KYC refresh on customers, based on the risks presented.
◦ Customer Support: Respond to and assist with customer support queries in a timely manner.
◦ Customer Screening: Conduct PEP, Sanction and negative news searches as part of a comprehensive KYC/KYB process.
◦ Process Improvement: Assist management with KYC process improvements, including examining systems and processes to identify potential improvements and new efficiencies.
Requirements & Qualifications 📝
◦ AML / KYC / CDD experience in customer onboarding, periodic reviews, and customer risk assessments.
◦ Understanding of the UK and International KYC/AML rules and regulations.
◦ Minimum 3 years’ experience in FinTech or/and Financial Institutions.
◦ Excellent communication skills.
◦ Experience in conducting KYC and KYB of low, medium, and high-risk clients.
◦ Experience in identifying direct and indirect UBOs.
◦ Experience in identifying complex business structures.
◦ Time-management skills to work under pressure and meet deadlines and SLAs.
◦ Proactive thinking and ability to contribute to process improvement initiatives.
◦ Provide support to wider Compliance team, as required.
Benefits 🤩
◦ 25 days annual leave (plus 8 bank holidays)
◦ Pension (after probation)
◦ Opportunity to be part of a young, scaling company
◦ Staff socials
Full-time
London, United Kingdom