Life and careers at GuavaPay

We are a dynamic international team of innovators dedicated to revolutionising payment solutions. Explore our open positions and discover where you fit in our rapidly expanding company.

Diversity, equality and inclusion

Guavapay is home to highly skilled people who have joined forces to create a new world of payments. From engineers to web developers, sales executives to marketing specialists, we are a diverse team of friendly experts who welcome all new members.

Women in fintech

Guavapay is proud of its approach to diversity and inclusion, which includes functioning as a meritocracy. If you work hard and commit to our values, you can be sure your career will develop accordingly.

Find your next role

2 open positions

People & Culture Advisor (Maternity Cover)

Department: People & Culture

Reports to: Head of People & Culture

Location: London

Hours of work: Monday to Friday, 9.00 am – 5.30 pm

Guavapay is a global payment platform that drives payment optimization and stability. Guavapay’s full-stack payment ecosystem includes a range of technology products and solutions, such as the MyGuava app, including card processing, e-wallets, currency exchange, payments, transfers, top-ups, and much more.

As a People & Culture Officer at Guavapay, you will play a crucial role in helping to deliver core HR processes whilst supporting the cultivation of a positive organisational culture. Operating within the dynamic landscape of a global Fintech startup, you will work closely with the Head of People & Culture to maintain all aspects of departmental operations, provide efficient administration and ensure our people practices are compliant with industry regulations and standards.

Responsibilities:

· Support talent acquisition processes, including interviewing, selection, offer management and

onboarding to attract and retain top talent.

· Assist in the coordination and administration of SMCR-related activities such as fitness & propriety,

regulatory references.

· Contribute to the development and maintenance of policies and procedures to ensure

compliance and efficiency.

· Support the delivery of the employee lifecycle, including induction, probation and performance

review coordination and offboarding.

· Provide administrative and operational support for People and Culture initiatives, wellbeing,

engagement and DEI activities.

· Manage employee relations cases, including disciplinary actions, grievances and dispute

resolution

· Provide guidance and advice to line managers on people and employee relations matters to

foster a positive work environment.

· Assist with compiling and presenting HR data and reports

· Work alongside the Finance team to submit accurate, monthly payroll submissions.

· Ensure compliance with employment and FCA regulatory requirements, keep abreast of relevant legislation.

· Respond to internal and external inquiries or requests related to people and culture matters, providing assistance and support as needed.

· Assist with ad-hoc people and culture projects to drive continuous improvement and support organizational goals.

· Perform any other HR duties as required by management, demonstrating flexibility and adaptability to meet the evolving needs of the organisation.

You may also be asked to perform tasks as required by management, deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review.

Qualifications, Experience, Skills & Personal Qualities:

· CIPD qualification (or willing to work towards)

· Experience in the Fintech and/or Finance sector (desirable).

· Interest and/or experience in a startup environment (desirable).

· Strong understanding of HR/People practices and procedures, preferably within a regulated

industry.

· Highly professional demeanor, with excellent communication skills and the ability to interact

confidently with colleagues at all levels of the organisation.

· Highly organized with the ability to prioritize tasks effectively and meet deadlines in a dynamic

work environment.

· Attention to detail and accuracy in all aspects of work.

· Enthusiastic, self-motivated team player with the ability to work under own initiative.

· Flexible mindset and willingness to adapt to changing priorities and requirements.

· Resilient and adaptable in the face of challenges.

· Respect for confidentiality and professionalism in handling sensitive information, with a

commitment to upholding ethical standards and values.

By submitting this application, you agree that your personal data will be processed in accordance with our Privacy Notice: https://guavapay.com/page/privacy-policy-guavapay.

Full-time

London, United Kingdom

See details

Senior Financial Crime Officer

About Role:

As the Senior Financial Crime Officer, you will be responsible for overseeing all aspects of transaction monitoring, conducting financial investigations, and ensuring compliance with Know Your Customer (KYC) protocols. Your expertise in transaction monitoring systems and investigation methodologies will play a crucial role in identifying and preventing financial crimes, thereby safeguarding the interests of our clients and the institution.

Key Responsibilities:

Transaction Monitoring: Oversee and manage transaction monitoring systems, ensuring they are up-to-date, calibrated, and effectively flag suspicious activities for further investigation.
Financial Investigations: Lead complex financial investigations, including money laundering, fraud, terrorist financing, and other illicit activities, working closely with internal and external stakeholders.
Risk Assessment: Conduct periodic risk assessments related to financial crimes, identifying potential vulnerabilities and recommending appropriate mitigation measures.
Reporting: Prepare comprehensive reports on financial investigations, suspicious activity trends, and risk assessments for presentation to senior management and regulatory authorities.
Collaboration: Foster strong working relationships with relevant departments, law enforcement agencies, and regulatory bodies to share information and enhance the effectiveness of financial crime prevention efforts.
Training and Development: Provide ongoing training and development for team members to enhance their knowledge and skills in TM, financial investigations, and KYC processes.
Technology and Innovation: Stay informed of advancements in transaction monitoring technology and investigation techniques, advocating for the adoption of tools and practices that enhance the unit's capabilities.
Compliance: Ensure all activities are conducted in strict adherence to relevant laws, regulations, and internal policies, promoting a culture of compliance within the unit and the wider organization.

Key Skills and Experience:

In-depth knowledge and expertise in transaction monitoring systems and financial investigation methodologies.
Extensive experience in conducting and overseeing complex financial investigations, including expertise in identifying and mitigating financial crime risks.
Strong understanding of KYC compliance and customer due diligence processes.
Familiarity with issuing and acquiring processes within the banking industry is advantageous.
Excellent analytical and problem-solving skills, with the ability to make sound decisions based on thorough analysis of financial data and patterns.
Effective leadership and team management capabilities, with the ability to motivate and inspire a diverse team of professionals.
Strong communication and presentation skills, with the ability to articulate complex information to various stakeholders.
Proactive approach to staying informed about the latest trends and developments in financial crime prevention and investigation.
Knowledge of relevant financial regulations and legislation, with a focus on anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.

By submitting this application, you agreed that your personal data will be processed in accordance with our Privacy Notice: https://guavapay.com/page/privacy-policy-guavapay.

Full-time

London, United Kingdom

See details

Find your next role

2 open positions

People & Culture Advisor (Maternity Cover)

Department: People & Culture

Reports to: Head of People & Culture

Location: London

Hours of work: Monday to Friday, 9.00 am – 5.30 pm

Responsibilities:

· Support talent acquisition processes, including interviewing, selection, offer management and

onboarding to attract and retain top talent.

· Assist in the coordination and administration of SMCR-related activities such as fitness & propriety,

regulatory references.

· Contribute to the development and maintenance of policies and procedures to ensure

compliance and efficiency.

· Support the delivery of the employee lifecycle, including induction, probation and performance

review coordination and offboarding.

· Provide administrative and operational support for People and Culture initiatives, wellbeing,

engagement and DEI activities.

· Manage employee relations cases, including disciplinary actions, grievances and dispute

resolution

· Provide guidance and advice to line managers on people and employee relations matters to

foster a positive work environment.

· Assist with compiling and presenting HR data and reports

· Work alongside the Finance team to submit accurate, monthly payroll submissions.

· Ensure compliance with employment and FCA regulatory requirements, keep abreast of relevant legislation.

· Respond to internal and external inquiries or requests related to people and culture matters, providing assistance and support as needed.

· Assist with ad-hoc people and culture projects to drive continuous improvement and support organizational goals.

· Perform any other HR duties as required by management, demonstrating flexibility and adaptability to meet the evolving needs of the organisation.

Qualifications, Experience, Skills & Personal Qualities:

· CIPD qualification (or willing to work towards)

· Experience in the Fintech and/or Finance sector (desirable).

· Interest and/or experience in a startup environment (desirable).

· Strong understanding of HR/People practices and procedures, preferably within a regulated

industry.

· Highly professional demeanor, with excellent communication skills and the ability to interact

confidently with colleagues at all levels of the organisation.

· Highly organized with the ability to prioritize tasks effectively and meet deadlines in a dynamic

work environment.

· Attention to detail and accuracy in all aspects of work.

· Enthusiastic, self-motivated team player with the ability to work under own initiative.

· Flexible mindset and willingness to adapt to changing priorities and requirements.

· Resilient and adaptable in the face of challenges.

· Respect for confidentiality and professionalism in handling sensitive information, with a

commitment to upholding ethical standards and values.

By submitting this application, you agree that your personal data will be processed in accordance with our Privacy Notice: https://guavapay.com/page/privacy-policy-guavapay.

Full-time

London, United Kingdom

See details

Senior Financial Crime Officer

About Role:

Key Responsibilities:

Transaction Monitoring: Oversee and manage transaction monitoring systems, ensuring they are up-to-date, calibrated, and effectively flag suspicious activities for further investigation.
Financial Investigations: Lead complex financial investigations, including money laundering, fraud, terrorist financing, and other illicit activities, working closely with internal and external stakeholders.
Risk Assessment: Conduct periodic risk assessments related to financial crimes, identifying potential vulnerabilities and recommending appropriate mitigation measures.
Reporting: Prepare comprehensive reports on financial investigations, suspicious activity trends, and risk assessments for presentation to senior management and regulatory authorities.
Collaboration: Foster strong working relationships with relevant departments, law enforcement agencies, and regulatory bodies to share information and enhance the effectiveness of financial crime prevention efforts.
Training and Development: Provide ongoing training and development for team members to enhance their knowledge and skills in TM, financial investigations, and KYC processes.
Technology and Innovation: Stay informed of advancements in transaction monitoring technology and investigation techniques, advocating for the adoption of tools and practices that enhance the unit's capabilities.
Compliance: Ensure all activities are conducted in strict adherence to relevant laws, regulations, and internal policies, promoting a culture of compliance within the unit and the wider organization.

Key Skills and Experience:

In-depth knowledge and expertise in transaction monitoring systems and financial investigation methodologies.
Extensive experience in conducting and overseeing complex financial investigations, including expertise in identifying and mitigating financial crime risks.
Strong understanding of KYC compliance and customer due diligence processes.
Familiarity with issuing and acquiring processes within the banking industry is advantageous.
Excellent analytical and problem-solving skills, with the ability to make sound decisions based on thorough analysis of financial data and patterns.
Effective leadership and team management capabilities, with the ability to motivate and inspire a diverse team of professionals.
Strong communication and presentation skills, with the ability to articulate complex information to various stakeholders.
Proactive approach to staying informed about the latest trends and developments in financial crime prevention and investigation.
Knowledge of relevant financial regulations and legislation, with a focus on anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.

By submitting this application, you agreed that your personal data will be processed in accordance with our Privacy Notice: https://guavapay.com/page/privacy-policy-guavapay.

Full-time

London, United Kingdom

See details